Service

Our PDM service: Presentation and process analysis

A presentation does not constitute a final sale. Thus, as an interested party, you have the right to inform yourself, without any obligation, about the opportunities associated with PDM software as well as the challenges. We are delighted to present Smap3D PDM to you. In addition, we will help you analyze the fundamental aspects associated with introducing or changing PDM software.

Telephone hotline

For the PDM solution Smap3D we offer support services as part of an active maintenance contract. Within a response time of two hours, you will receive a response from our qualified application engineers at the Smap3D hotline. Please direct your detailed questions to:
Phone: +49 9404 9639-21
Email:

Please have the following information ready in order to expedite your consultation:

  • Version of Smap3D with service pack
  • Version of your CAD system with service pack
  • Version and service pack of the operating system (to locate, go to Start > Run > winver)
  • Details about the problem occurring (e.g. screenshot of the dialog or error message)
  • Company name and telephone number