Support Center

Technical Support

As part of a valid maintenance contract, we offer support within a reaction time of two hours.
Direct your detailed questions to our qualified and certified applications engineers:

Telephone: +49 9404 9639-21

For North and South America: Telephone: 1-408-484-6404, then press 2 for tech support

Contact by e-mail: support@smap3d.com

 

In order to help you as quickly as possible, please have the following information at hand:

  • Version of your CAD system with service pack
  • Version of Smap3D with service pack
  • Version and operation system service pack (please find under Start – Execute – winver)
  • Details of your problem, with e.g. a screenshot of a dialogue box or an error message

 

Better planning in all areas with Smap3D Plant Design:

P&IDPipingPipe specificationsIsometricSteelSteel to NCPDM/ERP-ConnectorElectricPipe productions3D-Bending SimulationStress Simulation3D-Laserscans

Plant Design with Smap3D explained in three minutes

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Contact:

Smap3D Plant Design GmbH
Am Marktplatz 7
93152 Nittendorf
Germany
Tel.: +49 9404 9639-10
E-Mail: info@smap3d.com

 

Smap3D Plant Design, LLC.
260 Arbor Springs N Dr.
Newnan, GA30265
USA
Phone: +1 408 484 6404
E-mail: info@smap3d.com